Deluxe Triple Room
- Sleeping arrangements for 3 persons
- Shower
- Heating
- Bathtub
- Balcony
Ryokan · Hakone · Kanagawa
Hakone Hisui
A 5-star retreat in the Sengokuhara area of Hakone, known for its private open-air baths and serene garden.
- Private onsen bath in select rooms
- Quiet garden and patio
- 5-minute walk from Hakone Shisseikaen
8.2
Great
0 reviews
Booking.com 8.2 · 0 reviews
About
Hakone Hisui
Hakone Hisui is a small, 8-room hotel set in the Sengokuhara area of Hakone, Kanagawa. The name reflects a calm, green aesthetic, and the property includes a patio and garden that extend the serenity outdoors. A short walk from Hakone Shisseikaen and the Museum of The Little Prince, it places guests close to local cultural stops.
The hotel's amenities centre on wellness: a hot spring public bath, open-air bath, sauna, and massage services. Guests can also use the on-site restaurant and coffee shop, and for convenience there is parking, a 24-hour reception, and paid shuttle service.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- High value for money — Guests rate the value exceptionally high, reflecting competitive pricing for the level of comfort and amenities offered.
- Private onsen in rooms — Several rooms feature a private hot spring bath, which guests repeatedly highlight as a highlight of their stay.
- Spacious and well-designed rooms — Rooms are praised for their size, comfort, and thoughtful layout, including tatami areas and dividers that work well for families.
- Attentive service — Staff across the hotel and restaurants are noted for their attentiveness and helpfulness.
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Worth weighing
4 to weigh- Limited check-in window — Check-in is only available between 15:00 and 19:00, which may be restrictive for travellers arriving later.
- Very few rooms — With only 8 rooms, availability is limited and the hotel may not suit larger groups unless booked well in advance.
- No pets allowed — Pets cannot stay, which may be a drawback for those travelling with animals.
- Inconsistent guest reviews — While many reviews are glowing, a few note a lower overall experience, with one mentioning a shared bath and another a less perfect location. The overall rating sits at 8.2, below the area average of 8.5.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Triple Room
- Sleeping arrangements for 3 persons
Family Room
Deluxe Twin Room
- 2 Single beds,1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Spa
- Hot spring bath
- Open-air bath
- Public Bath
- Sauna
- Massage
Food & Drink
- Restaurant
- Coffee shop
- Vending machines
- Children's menu
Room Comforts
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Flat-screen TV
Services
- 24-hour reception
- Luggage storage
- Housekeeping
- Paid shuttle service
- Welcome drink
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 4 reviews
Booking.com · 8.2 · 0 reviews
8.2Verified guest“This hotel delivers a genuinely luxurious experience, with its spa and wellness centre, sauna and massage facilities standing out. The garden area is thoughtfully designed and creates a calming atmosphere. Staff service was excellent—attentive to every detail and need.”
8.2Verified guest“The room was spacious, beautifully decorated and comfortable. The separate tatami area and bedroom with dividers made it easy for the kids to sleep. The private onsen bath in the room was the highlight of the trip. The hotel was spotless, and the restaurant and spa staff were very attentive.”
8.2Verified guest“Beautiful outdoor area, personal hot spring in the room, lovely toiletries, SPA and Onsen facilities, delicious breakfast, and spacious, comfortable rooms with dividers.”
8.2Verified guest“Great location, close to many amenities and attractions. The room was spacious with a lovely garden view. The onsen bath was relaxing and perfect for unwinding after a long day of work.”
8.2Verified guest“Ample and comfortable room. Clean shared bath, no issues. The owners were very friendly and pleasant. They recommended places to visit. Easy parking. Sea view from the room.”
8.2Verified guest“The hotel is in a picturesque setting and the rooms are spacious and comfortable. The private onsen bath was the best part of the stay, along with the nice Japanese toiletries provided. We also liked the breakfast choices and the flexibility to eat out at nearby restaurants.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Getting Oriented: Hakone Hisui sits in the Sengokuhara area, a district known for its highland scenery and cultural spots. The hotel is a 5-minute walk from Hakone Shisseikaen and close to the Museum of The Little Prince, making it easy to explore on foot.
Nearby Dining: While the hotel has its own restaurant and coffee shop, guests can also walk to nearby eateries. Local options are varied, from casual cafes to more formal dining, and the area is well-served by local transport.
Getting Around: Parking is available on-site for those driving, and the hotel offers a paid shuttle service. Local buses and the Hakone Tozan Train connect the area to the rest of the region.
837 Sengokuhara, Hakone, Kanagawa, 250-0631, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-19:00
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 8 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 19:00, and check-out is by 11:00.
Is parking available?
Yes, the hotel offers parking on site.
Are pets allowed?
No, pets are not allowed at Hakone Hisui.
Do rooms have a private onsen bath?
Some room types, such as the Deluxe Triple Room, feature a private hot spring bath, while the hotel also provides a public hot spring bath and open-air bath.
Is breakfast included?
Breakfast is served at the hotel's restaurant, but the inclusion in the room rate is not specified in the input data. It is best to confirm directly with the hotel.
The bottom line
Hakone Hisui is a strong choice for travellers seeking a serene, high-end stay with private hot spring access and attentive service. Its small scale and high value make it especially appealing for couples or families wanting a quiet base in Hakone.
8.2Best for: Couples and families wanting a private onsen experience with a sense of calm.
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